About Us

“In today’s business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will follow.”

And we always try our best to deliver experience through us. It all started with a dream of our founding members who always believes in empowering people which gives them immense satisfaction and gave birth to the idea of “Prompt Fidelity” to assist manufacturers, small scale sellers, potential Brands to build their significant Brand presence on various online platforms.

Our Vision

Serving our clients with best in class and being one-stop-solution for all their e-commerce needs.

Our Mission

To be the best in class E-commerce professionals in India and expand our services across the globe.

Our Managing Director

Shanu Garyali is a 1st generation entrepreneur with over 7+ years of experience in E-commerce Account Management. He started his career as in US calling Process which helped him polish his communication skills, Gain better understanding on US culture and enhance his Sales & Marketing Skills.

After a year of Corporate experience in BPO & KPO sector, he later joined Jabong.com as Catalog Executive in Gurugram (Haryana) wherein he acquired skills in Excel, Cataloguing, Master Data Management, Team Management, Developing Project Roadmaps, Process improvement execute them & analyze data of Brands from different Categories. Acquiring different skills in all the departments with handling 3-4 Projects, he later on Moved in Myntra as in Key Account Manger where he Developed two new Project of Paid Account Management (PAM) & Key Account Management (KAM) and started handling Long Chain brans of Potential sellers in Myntra. Providing them Inputs based on their brand performance in Myntra. After a while in corporate Jobs, he realized that companies that proclaim excellent seller services are highly priced while the ones that claim to be affordable lack sense of customer service. This though gave him a motivation to setup Prompt Fidelity. Where key focus is to grow and educate clients which will set a parallel growth for both Sellers & Company. Hence, the services at Prompt fidelity are competitive without missing out on any essential client service factor. He is highly responsible and committed with excellent client management and transformation skills mandate for E-commerce Professionals Strategy. His dream is to make Prompt Fidelity as one of the leading & preferred E-commerce Professionals Services Agency to retail chain clients from India to across the globe.